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Toll Free Phone
(866) 724-0040
Toll Free Fax
(866) 795-2804
"Offering superior customer service on every loan, Customized Lender Services & Cascade Settlement Agency will surpass your expectations!"


Your One Stop Source


Customized Lenders Services/Cascade Settlement Agency (CLS/CSA) serves the mortgage lending industry with the coordination of services related to the mortgage closing process. CLS/CSA provides these bundled services on local, state and national levels, with direct operations in New York State and affiliations throughout the nation.

CLS/CSA offers a promise of a superior level of quality. Our settlement teams continuously sharpen their skills in the evolving real estate marketplace by participating in ongoing training programs focused on every aspect of the loan and closing process in the United States. Our comprehensive network of partners in every state, whose knowledge of the local intricacies of real estate transactions, supports this central group. All of our work, including the activities of our network of partners, is guaranteed.

Benefits of Closing with CLS/CSA

  • Nationwide Coverage
  • One Point of Contact
  • Convenient Closing Locations
  • Reissue Rates for Title Insurance, when applicable
  • Multi-Lingual Closings
  • Customized Solutions

Meet Our Management Team



David Gutmann
Executive Vice President
& Managing Counsel

Laura Ward
Executive Vice President
& Operations Manager


Frank Lombardi
Vice President of
New England Region

Tom Cali
Vice President
& General Manager


Kristen Phillips
Vice President
& Senior Team Leader

Lori D'Annunzio
Vice President
& Senior Team Leader


Choosing CLS/CSA as your Title/Settlement Partner provides you and your borrowers with superior professional service and the confidence to know the closing process will be a pleasant experience for all. To learn how we make this happen Click here...
Whether buying or selling your home the experienced professionals at CLS/CSA want you to be an informed consumer. To learn more about the home buying process Click here...
CLS/CSA values our Vendor relationships and is always interested in creating solid business partnerships that meet the needs of our clients. In today's changing regulatory environment it is important for you to work with a company that takes compliance seriously. Learn more here...